Are messages fragmented?
Different teams manage different screens, channels and content.
Uniguest + MSNY present
Healthcare experience, connected.
One strategy for every place healthcare communicates, engages and delivers care.
Connect the technologies you already own. Add what matters. Create an experience that feels intentional—from arrival through recovery.
Communicate
Engage
Deliver
HXUniguest + MSNY
Recognize the opportunity
Where does the experience break?
Begin with the need—not the product.
Is technology underused?
We own capable platforms, but they operate in isolation.
Do workflows stop at the screen?
Clinical systems, video and the physical environment do not connect cleanly.
No one owns the whole experience.
Strategy, integration, deployment and support live with different teams.
The HX approach
See the journey as one experience.
Select a moment to see the need, the experience and relevant solutions and tools.
01
THE NEED
Prepare and guide
Set expectations before the visit with directions, preparation and useful enterprise content.
THE EXPERIENCE
Clear information before the patient arrives.
RELEVANT SOLUTIONS + TOOLSHealthcare providers have done a great job using SMS and voice channels to prepare patients for arrival. Now they need to carry the experience forward to the front door.
A healthcare roadmap for the portfolio
Four connected solution families.
Organized around what healthcare needs to accomplish—not how products were acquired.
Enterprise Communications
One voice across facilities, screens and moments.
- Visix AxisTV
- Digital signage and alerts
- Wayfinding and room signs
Patient & Family Experience
A personalized digital experience at the bedside.
- Hub IPS (pCare)
- IPTV, entertainment and BYOD
- Education, meals and room services
Clinical Interaction
Information and expertise where care happens.
- Digital whiteboards
- Virtual nursing and telehealth
- Video and language access
Content & Insight
Content, feedback and action working together.
- Hub Media
- TruthPoint rounding
- Experience measurement
A broad portfolio becomes a clear healthcare story—and a larger conversation with every client.
From challenge to outcome
Connect what exists. Build what comes next.
A practical path that lowers risk and makes innovation actionable.
- AssessMap the journey, systems and ownership.
- OptimizeImprove utilization and close immediate gaps.
- IntegrateConnect platforms, content and workflows.
- InnovateCreate experiences around real priorities.
- SupportProtect adoption and continuous improvement.
One team
Uniguest + MSNY
Uniguest brings the technology portfolio. MSNY brings healthcare context, integration and execution. Together, we turn individual solutions into one connected healthcare experience.
Discover the needDesign the experienceDeliver the outcomeOne conversation. One team.
A stronger healthcare story for Uniguest. A simpler path forward for the client. A platform designed to grow with both.
Start with the challenge
What are you trying to improve?
Show us where communication, technology or workflow feels disconnected. We will help define the next practical step.
Start the conversation